Shipping policy

Subject of the online contract and its definition

By "online" sales contract we mean the distance contract, that is the legal transaction having as object movable property and / or services stipulated between a supplier, in this case the site of the company Orafi in Alassio snc, with headquarters in Via XX Settembre, 72 - 17021 Alassio (SV), registered in the Register of Companies of Savona under nr. 01342470091 and P.I. IT01342470091, and a consumer customer in the context of a distance selling system organized by the supplier who, for this contract, uses only the distance communication technology called "internet". All contracts, therefore, will be concluded directly through the access by the consumer customer to the website corresponding to the address, where, following the indicated procedures, he will conclude the contract for the purchase of the goods. By consumer we mean the natural person who purchases goods and services for purposes not directly related to any professional activity carried out. Below are the conditions of sale that will remain effective until changed by the supplier. Any changes to the conditions of sale will be effective from the moment they are published on the website and will refer to sales made from that moment on.

Sales prices and methods of purchase

All sales prices of the products displayed and indicated on the website, for which they constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code, are inclusive of I.V.A. and all other taxes; the cost of transport is duly highlighted on the appropriate page within the site that the customer will take care to view before confirming the purchase; in case of delivery abroad, any additional costs due to taxes or duties provided for by the legislation in force in the country of destination will be borne by the consumer. The purchase contract is concluded through the exact compilation and the consent to the purchase expressed through the adhesion given "on line". The customer can pay for the ordered goods using the payment methods indicated online at the time of purchase. The prices displayed on the site are to be considered valid only for orders placed online, with the possibility of collecting the items directly in the store.

Execution of the contract and delivery methods will deliver to customers the selected and ordered products, in the manner described in the previous article, by TNT couriers in Italy (all shipments are traceable). In case of absence of the recipient at the time of delivery, a notice will be left and the customer must personally contact the courier or forwarder as soon as possible in order to agree on the delivery methods. The delivery times, which will never exceed, in any case, those provided for by art. 6 Decr. Legisl. 185/1999 (30 days from the date of the order), may vary from the day of the order to a maximum of seven working days. The aforementioned delivery times refer to the products in stock at the time of the order. In case of immediate unavailability of the products it will be communicated by e-mail. Delivery will be made by carriers mainly on the street level. However, no responsibility can be attributed to the supplier for delayed or non-delivery due to force majeure or unforeseeable circumstances.